The Maids Durham Celebrate 5 Years!

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In February 2008, Lynn and Sean Mulroy opened The Maids Durham. Within the first year, the franchise was chosen as Startup of the Year at The Maids International Convention, and over these last four years it has continued to grow, serving Whitby, Ajax, Pickering, Claremont, Brooklin, Port Perry, and Uxbridge.

Despite the economic plunge, The Maids Durham completed almost 11,500 cleans (about 250 per month!), received positive feedback, and built a loyal customer base we're thrilled to serve.

Looking Back, What Brought Success?

Success came quickly and determination and optimism helped keep the momentum going even in difficult economic times. Having the best people filling the perfect roles for their strengths makes a big difference, as well.

For instance, Lynn's background as the Vice President of Human Resources for the Financial Sector gave her wisdom to hand-pick team members and create a work environment in which employees want to work. Likewise, Sean's 16 years running a successful brick restoration business gave him insight in sales and management. 

In the same way, The 15 employees that make up the 3 to 4 teams serving the area are well-trained, especially team leaders and assistants who are chosen for their experience, training, and dedication to quality and customer service. Their dedication shows: three of the current employees have been with the company for more than 4 years, and one has served since the grand opening!

In a milestone-moment for the franchise, 5 teams were sent out this year, and the plan is to make this a permanent change by the end of the year.

The ultimate goal is to become the market leader in the area by delivering the highest quality results and customer service consistently—a goal The Maids Durham has taken seriously since day one.

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